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Following our own experience of living and working in areas where the high speed cable networks do not exist, we have, in common with many others, struggled to get fast consistent broadband over the standard BT telephone line. 

There are various reasons for the lack of high speed broadband over telephone lines, some of which you can do something about and others which you have to accept, including:

  1. The distance you are from your local telephone exchange - the further you are away, the lower the speed which you can obtain.
  2. The number of people using the same broadband provider in your area.  This is called the contention ratio, and ADSL broadband provides a 1:50 contention ratio, which means that no matter what speed your broadband provider advertises for your area, you may be sharing that same connection (and therefore the speed) with up to 49 other users.  This is why broadband speed dips during peak times, such as in the evenings and also why ADSL broadband is always advertised as up to XMbps. 
    One solution to this may be to sign up with a lesser known ADSL Broadband provider, although they may not advertise as high a speed as other
    providers, you can actually gain in the evening when everyone else in the area is fighting over bandwidth from one of the better known providers.
  3. The way in which you connect to your broadband modem is also important.  If possible, you should connect using an ethernet Find Wireless-N Network Cardsconnection, which uses less processing power on your computer than a USB connection.  If you are connecting wirelessly, it is important that you ask yourself whether this is necessary - could you have an ethernet lead which you plug into your laptop?  If you need to use wireless connections, the strength of the signal is important - look for a wireless router which supports the newer 802.11n protocol (although you may need a different network card for your laptop).  At the very least, use 802.11g.  You can find good value 802.11n wireless routers and adaptors at Dabs.com by searching for Wireless-N Router.
  4. Interference from other equipment within your home which is connected to your telephone line.  This is normally solved by ADSL broadband filters, although the  poor quality ADSL filters which are supplied by some major internet service providers (ISPs), which do not effectively separate your computer signal from your voice line and result in various problems such as those listed below.
  5. The amount of electrical equipment within the home, which can cause electrical interference on the line.
We can help you with the last 2 issues.

Solution 1: Low Cost High Quality ADSL Broadband Filters

Why do you need an ADSL Line Filter?

An ADSL Line Filter is required whenever you connect a computer to the internet using Broadband over a standard telephone line (non-cable).  The filters divide the signals on the telephone line between the high pitched computer modem sounds and the lower pitched human voices.

ADSL / DSL broadband enables your computer modem to share a voice telephone line, by transmitting data at high frequencies outside of the range of human hearing, thus enabling both computer and voice services to be used at the same time. Without any equipment installed between your broadband modem and telephone, the interference from the modem makes the telephone unusable as you can hear the high pitched squeal in the background. You also have to bear in mind, that unlike a standard 56K dial-up modem, a broadband modem connects to the internet as soon as you switch on your computer - as a result, the interference is noticeable as soon as you switch on the PC, even if you have not connected to your ISP (Internet Service Provider).

Most broadband internet service providers send you a pack with modem and two DSL line filters to plug into the telephone sockets.  However, this is often insufficient and the quality of the filters supplied often leaves something to be desired. You need to plug an ADSL/DSL line filter into every phone socket into which you need to plug equipment other than a broadband modem (for example, a telephone, fax machine, satellite set top box, TiVO and 56K modem) - you then plug that equipment into the filter.  Your broadband modem can be connected into any of these filters at the same time.

Sample of the ADSL/DSL Filter / Microfilter Supplied - You need one for each piece of telephone equipment

Problems with Broadband Filters provided by Broadband Providers

  • Phone refuses to ring on an incoming call

  • Slight noise on the line (high pitched squeal or clicks)

  • Phone calls breaking up

  • Frequent loss of internet connection, particularly if the phone is being used

  • Caller display no longer works

  • No ring tone

Why use our filters?  

Although our filters are lower cost than those available directly from Internet Service Providers (ISPs), normally Z-Blocker filters, we are pleased to say that the filters we supply have been tested under stringent conditions, and resolve all of these problems.  They allow you to use your normal telephone line without any interference, they resolve the problem of the telephone not ringing and also ensure that you do not lose the broadband connection when someone makes a phone call !

We provide a 12 month warranty on all ADSL Broadband filters and if they do not resolve your problems, offer a full money back guarantee.

Our ADSL / DSL Broadband Filter Range

Standard low cost plug in ADSL filters (no fly lead):
Cost Only £4.95 each.

Sample of the ADSL/DSL Filter / Microfilter Supplied - You need one for each piece of telephone equipment

ADSL Filters complete with Flylead (BT branded filters):
Cost Only £6.50 each

ADSL Microfilters - essential DSL Broadband Accessories

Solution 2: Interstitial Plate (the BT i-Plate)

Why do you need an i-Plate?

BT i-Plate - reduce electical interference for faster BroadbandThe i-Plate was designed in direct response to BT wishing to reduce the amount of electrical interference on its telephone lines.  The problem is linked to the wiring on any telephone extension leads in your home which can act as an aerial, picking up electrical interference from any nearby equipment and having an adverse impact on your broadband speed.  The i-Plate works by effectively removing one of the redundant lines on the extension cable, so that this electical interference is not picked up.

What Effect does the i-Plate have?
This works in conjunction with ADSL filters and can actually boost the speed of your ADSL Broadband connection by up to 4Mb - although tests have shown the average speed increase to be around 1.5Mb on a 2Mb broadband line.  With such a wide range of equipment in homes, a speed increase cannot be guaranteed, but we ourselves saw a 50% increase in our normal 2Mb speed!  ADSL filters are still required as the i-Plate only eliminates electrical interference, not voice interference.

The i-Plate also helps to improve stability of your Broadband connection - a BT survey showed that with the i-Plate fitted, there were 20% fewer lost connections and a 45% lower error rate on data transmitted.

Is the i-Plate Suitable for my Home?
Suitability depends on two factors (three if you admit the fact that it is not needed if you have cable broadband!). 
a) If you do not have a telephone extension cable (ie. more than one phone socket in your home connected to the same telephone line), then the i-Plate will not make any difference.
b) Your master socket (where your telephone line comes in from outside), needs to be a BT NTE5 socket, with a line across the middle - similar to the picture below.  If you do not have a horizontal line across the socket, or it is branded Openreach or has two telephone sockets (a telephone and a modem socket), then it is not suitable.
Type of Telephone Socket suitable for i-Plate

How Easy is the i-Plate to fit?
It basically just needs a small screwdriver - you need to remove the outer cover of the master socket in your home and clip the iPlate over the internal wires (hence the gap in the bottom you can see in the photo) and clip it into place, pushing the phone connectors into the sockets.  Screw everything back together and you are done.
How to fit the BT i-Plate


A video has been produced showing you how easy it is to fit - see the video on Youtube

Our i-Plate Range

ADSL Broadband i-Plate:
Cost Only £8.00 each.

BT i-Plate - reduce electical interference for faster Broadband